We benefited from Virginia’s strategic insights into our organization’s communication and planning functions; she helped us establish healthy norms in the post merger transition. Virginia brought a broad perspective and clarity to meetings and facilitated accurate, timely communications and action planning— J. Kaady, Board Member
Electra Central Credit Union
Strategic Planning
Cornell-Hall, LLC, is committed to offering exceptional consulting through expert advice and diverse experience. Using our experience gained over two decades; our goal is to facilitate strategic planning sessions that stimulate thought and encourages ownership and accountability. Whether that growth is organic or through mergers, the results from the planning sessions will provide action plans to meet your strategic objectives.
The challenge in strategic planning is identifying the “right” direction and measurable steps along the road to success. The next action is assigning those steps, with timelines, to groups or individuals with the proper skill sets. Cornell-Hall believes that what gets measured gets done and assigning accountability is an important component of the planning process.
When facilitating planning sessions, we focus on stimulating thought and encouraging ownership in the process. Once overall strategies are agreed upon, we help identify specific measurable goals that lead to strategic achievement. Our work continues throughout the period until it is time to update your strategic plan.
Once the planning is complete, our other services can also assist you in successful plan execution:
Branch Production Plans: Improve branch production and service delivery by developing site or branch specific plans.
Pay for Performance, Retention, & Incentive Programs: Implement a merit pay system built around reasonable goals, measurable results, and fixed responsibilities.
Operational Efficiency Analysis: This tool identifies inefficient processes and procedures that hinder productivity and service delivery. By examining your internal processes we identify and prioritize areas for improvement. We then work with your team to implement solutions for increased output and most importantly customer satisfaction.
Mergers and Reorganization: We provide resources for research, partnership identification, financial pro formas, cultural impact assessments, and operational integration analysis..
Inspired Results™: Developed and implemented strategic and operational plans that resulted in achievement of the goals in: customer retention & acquisition, sales, staff training, and infra-structure development.