Retail Branching Services

Cornell-Hall, LLC, brings a special talent to this field of retail branch services. Years of experience in operations, retail delivery, fiscal management, branch profitability, usage analysis, and sales, differentiates us from our competitors.

In this era of electronic service delivery, the branch banking experience continues to be a critical customer/member interaction channel. Cornell-Hall provides a comprehensive analysis which addresses functionality, sales, support, service and relationship management in your branch environment. Our focus is supporting your corporate Brand by integrating branch design and site location with cost efficiencies, profitable space usage, and operational improvements.

Whether it is a renovation of an existing facility or new construction, Cornell-Hall facilitates the project from beginning to end. We pride ourselves on seeing that projects are completed on time and within budget, and best of all, with minimal interruptions and executive stress. We are able to use our years of expertise to complete your strategic expansion objectives and leave the daily operations to you. We know what critical questions to ask, and have had years of extensive experience acting as the interface between the end user, the construction companies, and architectural teams.

As your business partner, we provide a comprehensive analysis addressing functionality, sales, support, service, and relationship management in the branch environment. By leveraging efficiencies and implementing best practices, Cornell-Hall provides staff the necessary tools to increase the valuable sales time with their customers. Our model is used to increase overall sales and contribute to increasing product usage and member loyalty. Improved functionality from the beginning of a customer-institution relationship or even with long-term customers, results in increased accuracy, reduction of time and expense, and improvement in overall customer satisfaction levels.

Inspired Results™: Construction and architectural cost savings of approximately 5% for a Cornell-Hall client.